Receptionists And Admin Team We have a team of receptionists, secretaries and administration staff who all support the doctors and nurses in an administrative role: booking appointments, house calls and dealing with repeat prescriptions, amongst many other tasks. They have a very difficult job serving as the interface between doctors and patients and may sometimes have to ask what appear to be unnecessary questions of the patient in order to ascertain the urgency of the problem. Please be patient with our team members - they are trying to keep everyone happy! Our practice manager is always open to suggestions you may have regarding ways we could improve our services to you. If you would like to discuss ideas on new services or comment on existing services, please contact her via telephone, fax or email: lesley.veail@nlpct.nhs.uk. Practice Nurses Our practice nurses and nurse practitioners are all friendly, experienced and work as part of the team with the doctors and other staff. All are trained to advise about leading a healthy lifestyle, certain health problems, foreign travel, and also to perform cervical smears and other medical procedures. Health checks are routinely offered by our nurses to any patients joining the practice. You can make an appointment to see a nurse by contacting the surgery. You will be asked what type of appointment you require to enable the appropriate amount of time to be booked. Training We are not a formal training or teaching practice for health care professionals or students, but on occasions medical and nursing students spend time (fully supervised) at the practice to gain experience as part of their training. Attached StaffHealth Visitors The Health Visitor team are located at: Ashby Health Care Centre, Collum Avenue, Ashby. They are actively involved in many areas of health care and are happy to be contacted on 01724 742350 (answerphone out of hours and for messages during the day). District NursesWe have a team of district nurses based at the surgery who play a major role in the management of patients at home. They can be contacted on 01724 289385 (answerphone out of hours and for messages during the day). More information on their role is available on request at reception. Community MidwivesYou are able to attend the Community Midwives' clinics within the Sure Start building in West Street (town centre). The Saffron team also attend patients at home and can be contacted on 01724 747267. More information on their role and care during pregnancy in general, is available on request at reception. |
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